Frequently Asked Questions.
For any questions that remain unanswered, please don’t hesitate to contact us—we’re always here.
Contact usOrders & Purchases.
How can I place an order on Electronics?
Simply browse our collections, add your preferred items to the cart, and proceed to checkout. You can pay securely using any of our accepted payment methods.
Can I modify or cancel my order after placing it?
Yes. Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your order on the shipping carrier’s website.
What payment methods do you accept?
We accept all major debit and credit cards such as Mastercard, Visa, AMEX, JCB, and more. We also accept Digital wallets such as Paypal, Apple Pay and Google Pay.
Returns & Exchange.
What is your return policy?
We offer returns within 180 days provided you have proof of purchase such a receipt, email confirmation and the device.
How do I request an exchange?
Visit your account page to request an exchange for a previous order, we accept returns within 30 days of delivery, as long as the items are unused and in their original packaging.
When will I receive my refund?
Refunds are returned within 10-14 business days to your original payment method on file.
Shipping & Tracking.
How long does shipping take?
Standard shipping typically takes 1 to 6 business days, depending on the shipping method you select at checkout.
Need it sooner? We also offer Next-Day Delivery options for an additional rush fee. You will see all available shipping speeds and exact rates calculated at checkout before you complete your purchase.
How can I track my order?
You can easily track the status of your order at any time using our online tracking tool. Here is how to find it:
• From Your Account: Log into your customer account dashboard to see your complete order history and real-time tracking updates.
• From the Navigation Menu: Click the "Track My Order" link located directly in our website's footer menu.
Once your order ships, you will also receive a confirmation email containing your tracking number and a direct link to follow your package.
Do you ship internationally?
Yes, we do ship internationally! However, to ensure a smooth and secure delivery process, international orders are processed manually.
You can place an international order in one of two ways:
1. Via Email: Contact our team directly at international@mintiphones.com.
2. Via Live Chat: Click the chat widget on our website to connect with a sales expert who can assist you with your order in real time.
🔒 Security Note: For security and fraud prevention purposes, some international customers may be requested to provide additional identity or payment verification before the order is finalized and shipped.

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